Privacy Policy

1. Introduction

Welcome to nevcast.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our IPTV services. This policy complies with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number)
• Billing and payment information
• Account credentials and preferences
• Device information and IP addresses
• Usage data and viewing preferences

2.2 Information Collected Automatically

• Browser type and version
• Operating system
• Referrer URLs
• Pages visited and time spent on our site
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Provide and maintain our IPTV services
• Process payments and manage subscriptions
• Communicate with you about our services
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure security

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on:

• Contract: To provide our services and fulfill contractual obligations
• Legitimate interest: To improve our services and prevent fraud
• Consent: For marketing communications (where required)
• Legal obligation: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist our operations
• Payment processors for billing purposes
• Legal authorities when required by law
• Business partners with your explicit consent

6. Your Rights under GDPR

If you are a resident of the European Union, you have the following rights:

• Right of access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request limitation of data processing
• Right to data portability: Request transfer of your data
• Right to object: Object to the processing of your personal data
• Right to withdraw consent: Withdraw consent at any time

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication
• Secure data transmission protocols

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Typically:

• Account data: Until account deletion or 3 years after last activity
• Payment data: According to financial regulations (typically 7 years)
• Usage data: Up to 2 years for service improvement
• Marketing data: Until you unsubscribe or withdraw consent

9. International Data Transfers

Your data may be transferred and processed in countries outside your residence. We ensure adequate protection through:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions by competent authorities
• Other appropriate safeguards as legally required

10. Cookies and Consent

We use cookies and similar technologies to enhance your experience on our website. This section explains our approach to cookie consent in compliance with GDPR and other privacy regulations.

10.1 Types of Cookies We Use

• Essential cookies: Necessary for the basic operation of the website
• Analytics cookies: Help us understand how you use our site (Microsoft Clarity)
• Functionality cookies: Remember your preferences and settings
• Performance cookies: Improve site speed and performance

10.2 Cookie Consent

We obtain your explicit consent before using non-essential cookies. You can:

• Accept all cookies through our consent banner
• Decline optional cookies (only essential cookies will be used)
• Customize your cookie preferences
• Withdraw your consent at any time

10.3 Microsoft Clarity and Regional Compliance

We use Microsoft Clarity to analyze user behavior. For users in the EEA, UK, and Switzerland, we:

• Request explicit consent before activating Clarity
• Automatically detect your geographic region
• Transmit your consent signal to Microsoft Clarity
• Allow you to withdraw consent at any time

10.4 Impact of Disabling Cookies

If you decline optional cookies:

• Basic site functionality will continue to work
• Some personalized features may be limited
• We cannot analyze your usage to improve our services
• Your preferences will not be saved between sessions

11. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of our services after changes constitutes acceptance of the updated policy.